Store Manager – Footwear

Orange NSW
Leisures Shoe Boutique
Post on: 1 April 2021


 

Job Title: Store Manager
Reports to: Area Manager (or CEO in the absence of Area Manager)

MAIN DUTIES/RESPONSIBILITIES:

  • Coordinate and ensure the daily operations of your store are carried out effectively

  • Maintain the standards and requirements set by Leisures in all areas of responsibility.

  • Manage & coordinate all staff working in store to ensure best practice and best results.

Manage all areas of retail practice to meet company and store goals including:

- Stock management
- Selling
- Merchandising
- Customer Service & Relationships
- Store administration and procedures

SKILLS & EXPERIENCE

Qualifications:

  • Tertiary qualifications in business, marketing, human resources or retail management desired but not essential.

Experience:

  • 1-3 years previous experience in a similar role

Skills:

  • Ability to perform under pressure

  • Excellent selling ability

  • Organised and able to manage a variety of responsibilities

  • Exceptional people skills

  • Able to lead and manage a team effectively

  • Displays high work ethic and integrity

PERFORMANCE GOALS:

Management:

  • Manage staff including
    - Sales performance
    - Gross sales Units/transaction
    - Margins
    - Customer attainment ratio
    - Attitudes and behaviours
    - Staff Budgets
  • Attain Sales Targets
    - Weekly
    - Monthly
    - Annually
  • Store presentation
    - Merchandising standards
    - Cleanliness & cleaning regime

  • Manage Stock including
    - Meeting required Gross Profit margins
    - SOH accuracy (system and physical)
    - SOH aged stock levels
    - Transfer accuracy

  • Manage Customer Relations
    - Grow customer base seen by RE attainment goals
    - Customer feedback: Positive emails, phone calls and comments (e.g. SM) Survey response. Deal with complaints professionally

Leadership:

Lead your team effectively always reflecting Leisures attitudes and values.

page2image1465566912



How to Apply

We would love to hear from you so don't hesitate to call on the weekend.

Please call Mike on 0429 373 363 or Chloe on 0418 885 255 and email your CV as per below.

Email your cover letter & resume (including availability and hours required) to: careers@leisures.com.au