19 Lake Canobolas Road, Nashdale NSW 2800
Post on: 15 April 2021
Rowlee Wines is a boutique family wine producer located in the heart of the Orange Wine Region. Rowlee has built a reputation for producing high quality cool climate wines and delivering exceptional visitor experiences. The Cellar Door is located in the town of Nashdale, on the historic Rowlee property, a 10 minute drive from Orange. Awarded Gourmet Traveller Wine's Best Small Cellar Door in the Orange Wine Region (2019) and Cellar Door of the Year at the Orange Wine Awards (2018) the location, professional team and exceptional quality wines makes Rowlee a 'must visit' venue.
Qualifications & experience
- Creating great customer service experiences is central to the role
- Hosting premium wine tastings and food experiences
- Being able to think creatively and work with your colleagues to find new and innovative ways to achieve team goals
- Previous experience in wine or tourism related sales or administration and/or a good understanding of wine
- Experience and/or the ability to develop skills in: cellar door sales; customer relationship management (CRM), events, digital sales, tourism sales and administration
- A current Responsible Service of Alcohol Certificate is essential
Tasks & responsibilities
- As a member of the sales and hospitality team you will be responsible for delivering an exceptional customer service experience for our guests.
- The role encompasses hospitality and sales for the cellar door, wine club, guesthouse, outdoor hospitality areas, onsite events and functions and off-site functions as required.
- The position engages hospitality and superior sales and service techniques to uphold Rowlee's brand and customer experience; increase sales; drive member acquisition, engagement and longevity of the Rowlee Wine Club.
- Family friendly part time hours Monday to Friday
- On the job training for the right candidate
- As a member of our team you will be eligible to participate in our Incentive and Rewards Program after a qualifying period
Your application will include the following questions: